Legal
Privacy Policy
Last updated: June 2025
1. Who We Are
Settla. ("we", "us", "our") is a relocation services company operating in New York, Westchester County, and Boston. We are committed to protecting your personal information and your right to privacy. If you have any questions, contact us at hello@settlarelo.com.
2. Information We Collect
We collect information you provide directly to us when you:
- Submit a consultation request or contact form
- Sign up for or use the Settla. app
- Communicate with us by email, phone, or other means
This may include your name, email address, phone number, current and destination location, family situation, and any other information you choose to provide.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide relocation services
- Schedule and conduct consultations
- Personalize your experience with the Settla. app
- Communicate with you about your relocation
- Improve our services and website
We do not sell, trade, or rent your personal information to third parties.
4. The Settla. App
Access to the Settla. app is provided exclusively to Settla. clients. Information you save, share, or interact with within the app is used solely to provide and improve the service. Recommendations you share with other Settla. families are visible to those families within the app.
5. Data Storage & Security
Your data is stored securely and we take reasonable measures to protect it from unauthorized access, disclosure, or misuse. Form submissions are stored in a secure, access-controlled database accessible only to the Settla. team.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at hello@settlarelo.com.
7. Cookies
Our website may use basic cookies to improve your browsing experience. We do not use tracking or advertising cookies. By continuing to use our site, you consent to our use of cookies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.
9. Contact
If you have any questions about this Privacy Policy, please contact us at hello@settlarelo.com.